Services

Optimize IT Infrastructure for Greater Business Agility

Hybrid IT Managed Services

With Value Point Hybrid IT Managed Services, your company can stay ahead of the curve despite the blistering pace of technology advancement

Ultimate Resource Optimization

Our Hybrid IT Managed Services team takes care of all your IT requirements. We can provide support to your onsite IT engineers, but our experts can also proficiently handle all tasks on their own.

Smart & Effective OPex

We offer a multitude of services that include help desk support, end point management, server monitoring and management as well as network monitoring and management.

Key advantages of Hybrid IT

L2+ service support to optimize onsite resources to your specific requirements

We guarantee 24/7 proactive, continuous support

We eliminate dependency on onsite resources by implementing proven policies, procedures & ITSM Tools.

Reduce support costs and enhance end-user experience.

We only charge you for the support you utilize.

We reduce operational costs from 3X to 1X

We provide monthly charges and flexible terms

Why choose IT managed Services

QUALITY & RELIABILITY

a 24/7 uptime guarantee, industry-leading SLA's, robust infrastructure monitoring.

INCREASED PRODUCTIVITY

Improved efficiency of IT systems, increased speed to market for new products/services.

COST-EFFECTIVENESS

Minimization of labour costs in the execution of day to day management tasks.

SECURITY

increased data confidentiality, reduced vulnerability to cyber threats and business disruptions due to IT incidents

Manage your IT Infrastructure

We are a leading IT Managed Service Provider (MSP) serving the larger Indian market for SMBs. Our hybrid solutions are designed to help businesses embrace the technological advancements of today’s world and tomorrow’s world – without sacrificing security or breaking the Bank.

AMC Support

We offer Annual Maintenance Support (AMC) services with installation and commissioning as well as maintenance and critical services such as:

  • OEM B2B Support
  • Value point Support
  • Warranty Upgrade Packs
FMS/ IT Staffing

We offer IT Management Services and Information Technology staffing services which includes but are not limited to:

  • SLA Based
  • Manpower Based
  • Cost+ Model
  • Staff Augmentation
ITSM Tool Support

We offer ITSM tool support and integration to support your  IT infrastructure needs.

  • Kaseya
  • ManageEngine
  • Sapphire
  • EverestIMS
  • Symphony Summit
NOC Support

We offer round-the-clock, real-time remote monitoring of IT infrastructure and Prompt trouble ticket management to ensure minimal downtime and other services, including:

  • RIMS:- Help Desk
  • First Call Resolution
  • Asset/ Patch Management
  • End Point Management
  • Policy & Automation
  • NOC:- 24/7 Data Center Monitoring & Management
  • Vendor Coordination
Hybrid Support

We provide you with an onsite team of certified IT engineers managing critical tasks. In addition, we offer a third-level support group assisting with advanced development as well as maintenance functions and other Hybrid support services such as:

  • Optimizing Resources cost
  • 8X5 to 24/7
  • People to Process Driven
  • Reactive to Proactive Support
  • Scalable
  • Cost $$$ to $
  • CAPEX to OPEX
Professional Services

We offer project-based services including:

  • End-to-end deployment of Networking
  • Cyber Security & IT Infrastructure upgrade
  • Technology Migrations
  • Building Data Centre
  • O365 Migrations
  • AD Migrations
  • Domain Migrations
  • IT Relocations
  • GAP Analysis
  • Consulting

Want to know how your business can benefit from our deliverables?

Value Point Systems is helping global businesses on their digital transformation journeys: one business at a time.

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